Frequently Asked Questions
I. General Services & Project Planning
What services does PGC Visayas offer?
Can you help design and budget our research project?
Do you provide training or workshops?
II. Inquiries, Pricing & Payment
How do I avail of your services?
How much do your services cost?
What are your payment terms and accepted payment options?
III. Sample Preparation & Submission
Do you accept walk-in laboratory use and sample submissions?
What are your sample requirements?
How should I package and transport my samples?
Do you handle pathogen or regulated biological samples?
IV. Laboratory Processing & Timelines
Do you perform quality control (QC) on submitted samples?
How long does it take to complete a service or assay?
What happens if a molecular assay or sequencing run fails?
V. Data Delivery, Bioinformatics & Ownership
Do you provide bioinformatics analysis?
What format will the data be delivered in?
How long do you retain my data?
Who owns the generated data?
How do we acknowledge PGC Visayas in publications?
VI. Collaborations
Does PGC Visayas engage in research collaborations?